Welcome to the CMA Cleaning Service Flex Program! You have been asked to be part of this program to receive a drastically discounted housecleaning in exchange for your feedback on our employees’ work and for flexibility with scheduling.

What Is The Flex Program ?

The FLEX Program is one of our initiatives aimed at giving back to the community while also enhancing our services. It allows us to understand how we can better serve our community and deliver the best cleaning experience possible. Participants in this program receive heavily discounted rates to enjoy our professional cleaning services. In return, we request feedback to assist in our ongoing improvement efforts. The program duration is up to 12 months, with no contracts or obligations. If you find it’s not the best fit for you, you can opt out at any time.

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Here Are The Requirements For Being Part Of Our Flex Program

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Flexible With Day & Time

We need you to be very flexible! If you don’t mind what day and time we schedule your cleaning service, we will always try our best to keep you scheduled for the same day and time. However, please understand that you must be FLEXIBLE if we need to reschedule your service to another day or week.

Be Flexible With Who Comes

Please understand that you may have different cleaning technicians from time to time. We value your feedback on our team’s performance, regardless of who performs the cleaning. Our goal is to ensure consistent results, whether it’s Hannah or Emily cleaning your home.

Provide Feedback

Your feedback is valuable to us and helps us strive for excellence in our services. As a Flex client, you are committed to providing detailed feedback after each cleaning on areas where we can improve and learn from our mistakes. Our goal is to stay 5 stars as we grow.

Spread The Word

We would love for you to spread the word about our small family business. Our goal is to offer better job opportunities to our community while providing the best cleaning service in town. Share with your friends and family on your social media platforms to help us reach more people

Home Size 2000 Sq Ft Or Less

To become part of our Flex Program your home size should be 2000 sq ft or less or the area to be cleaned needs to be up to 2000 sq ft

Scheduling Frequency

This offer is exclusively available for those interested in having their homes cleaned on a weekly or bi-weekly basis only.

In a nutshell, we use our flex program clients to fill in any gaps in our schedule. Our employees don’t go without work and you get a sweet deal! BOOM!

Frequently Asked Questions

A: While we will work with you to choose an “ideal” appointment day and time for your cleaning on the schedule, you will need to be flexible and expect that your cleaning may be moved on short notice.

A: Participation in our Flex Program is only valid for 6 months at which time we may choose to either extend or suspend your flex client status based on availability.

A: We only accept weekly or bi-weekly schedules for our Flex Program. This helps us ensure that we have consistent and frequent work for our cleaning techs.

A: Yes, of course. You can opt-out at any time with no hard feelings on our part. However, you may not be able to re-enroll should you change your mind in the future.

A: No. Your enrollment in the Flex Program comes with the condition that you will not leave us a negative review, but instead give us the feedback and the opportunity to make things right with a re-clean. Our work is always guaranteed, but a refund would be a last resort for a flex client.

A: This program is available by invitation only, but please feel free to submit a candidate so we can invite them if we have openings. Flex Program pricing should remain confidential.

A: No problem! We will do our best to move you to a day that works for you, provided that you give us two full business days’ notice. Worst case scenario, we skip your cleaning for that time.

A: Please provide 48 hours-notice of cancellation or date change requests. Excessive cancellations without notice may result in a cancellation fee and in cancelling you from the Flex Program.