FAQs Archive - Page 3 of 3 - CMA Cleaning

Q: What if I have to skip or cancel my service?

Give us 48 business hours notice of your change in plans and we will promptly reschedule or cancel your service.

Q: What if I need some extra tasks or services?

We offer a variety of add on services. Just call the day before to make your special requests and we will quote you a price for the additional time. Ovens, fridge,….? Yes!

Q: Do I have to tip your employees?

No, it’s not expected, but it is greatly appreciated for work well done. Our cleaners are the heart and soul of CMA Cleaning. We have developed an incentive program to recognize outstanding service provided to our clients with a recognition review. If you provide a review of an outstanding service you receive from any of our cleaners, we will tip them on your behalf.

Q: Should I have a Spring Cleaning Every year?

Many of our clients do have a Top To Bottom Deep Cleaning annually to maintain those out-of-reach places that are not a part of the normal, weekly or bi-weekly routine. It’s less expensive than the Initial cleaning because the rest of the house is already at maintenance level if we are servicing your home!